Privacy Policy

1. Introduction

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679 and other applicable regulations, we inform you that the personal data provided by you will be processed by Carlos Mora Clavero (hereinafter, “the company”), with registered at Carrer de Pintor Alsamora 35, 08016, Barcelona, with tax identification number ES43233026H.

You can contact us at the following email address: info@revmatch.eu.

2. Data Collected

Purpose of Data Processing

The personal data you provide us will be processed for the following purposes:

User Management: To manage your registration and access as a user of the website.
Order Fulfillment: To process, manage, and deliver your orders and purchases.
Customer Support: To respond to inquiries, support tickets, or comments.
Marketing: To send commercial communications, provided that you have given explicit consent.

Legal Basis of Data Processing

The legal basis for processing your data is:

Contractual Necessity: For managing your account and fulfilling orders.
Legal Obligation: For tax and accounting purposes.
Consent: For sending marketing communications and the use of non-functional cookies (as detailed in our Cookie Policy).

3. Cookies and Embedded Content

Our website uses cookies and similar technologies (scripts, web beacons, and embedded content from third parties like Facebook, YouTube, or PayPal) to improve user experience, ensure security, and analyze traffic.

To simplify and provide transparency:

Cookies: Detailed information about the specific cookies we use, their duration, and how to manage them can be found in our Cookie Policy.
Embedded Content: When you interact with embedded content (e.g., videos or social media plugins), third parties may collect data. Please refer to our Cookie Policy for a full list of these services and their respective privacy links.

4. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

5. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

The personal data provided will be kept for as long as necessary to fulfill the purposes for which they were collected, as well as to comply with the legal obligations that may arise from their processing.

6. Security Measures

The company is committed to ensuring the security and confidentiality of your personal data. To this end, it has implemented the necessary technical and organizational measures to guarantee the security of the personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

7. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. The company permits residents of the European Union to use its Service. Therefore, it is the intent of the company to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

8. Third Party Websites

The company may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by the company, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. The company bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

9. Release of Your Data for Legal Purposes

At times, it may become necessary or desirable to the company, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

10. Changes to the Privacy Policy

The company reserves the right to modify this Privacy Policy at any time, without prior notice. Such modifications will take effect upon their publication on the website.

11. Applicable Law and Jurisdiction

This Privacy Policy shall be governed and interpreted in accordance with Spanish law. For any dispute that may arise from access to or use of the website, both parties submit to the courts and tribunals of Barcelona, renouncing any other jurisdiction that may correspond to them.

12. Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please do not hesitate to contact us at the following email address: privacy@revmatch.eu.